Indonesia Advances into Touchless Toll Era with Multi Lane Free Flow (MLFF) Trial in Bali

Ngurah rai toll gate. (Doc. ANTARA FOTO/ FIKRI YUSUF)

Minister of Public Works and People’s Housing, Basuki Hadimuljono, has affirmed the initiation of a trial for the touchless non-cash toll transaction system, Multi Lane Free Flow (MLFF), in Bali, scheduled for the second week of December 2023. This marks a significant step toward modernizing toll payment methods, introducing a system that enables seamless transactions without the need for physical toll booths.

In a statement made during an event at The Westin Jakarta on November 14, 2023, Basuki outlined the upcoming trial and subsequent evaluation. He highlighted the importance of this transition from traditional toll payments, emphasizing the need for a shift in user behavior and discipline.

“The transition from tapping to MLFF also involves changes in attitude and discipline from toll users,” Basuki pointed out, acknowledging the challenges associated with adopting a touchless and technologically advanced toll payment system.

The trial in Bali is expected to last for approximately two weeks, with an evaluation slated for the end of December. If successful, this innovative toll payment method is poised for expansion, with plans to extend the trial to other toll roads in Java, particularly in the bustling urban environment of Jakarta.

The Director General of Highways at the Ministry of Public Works and People’s Housing, Hedy Rahadian, shed light on the measures taken during the trial period. To avoid potential losses and ensure a smooth transition, barriers will be installed at toll gates initially. This cautious approach allows for a phased implementation, with a keen eye on minimizing any adverse impact.

The MLFF system, based on the Global Navigation Satellite System (GNSS), promises a barrier-free experience for toll road users. By leveraging satellite technology, the need for physical toll booths is eliminated, offering a seamless and efficient toll payment process.

As part of the technological advancements, the MLFF implementation will initially cover 40 toll sections in Indonesia, spanning Java and Bali. The application of GNSS technology not only streamlines transactions but also contributes to environmental sustainability by reducing physical infrastructure requirements.

This shift towards touchless toll transactions aligns with global trends in modernizing transportation and payment systems. Minister Basuki emphasized that this initiative is in line with the direction set by President Joko Widodo to enhance infrastructure and accommodate the changing needs of the population.

In summary, the upcoming MLFF trial in Bali represents a pivotal moment in Indonesia’s toll payment landscape, heralding a new era of efficiency, convenience, and technological innovation in the country’s transportation infrastructure.