The crowds of visitors on Tuesday morning, November 10 2020 had an impact on flight delays at Soekarno-Hatta Airport, Tangerang, Banten. The number of flight departures that experienced delays until around 12.00 WIB were 118 flights, including 110 domestic routes and 8 international routes.
“Several flights of this morning experienced delays of around 1-2 hours, but currently flight operations are running normally,” Executive General Manager of Soekarno-Hatta Airport, Agus Haryadi, said in a statement Tuesday (10/11).
Since 06.00 WIB, visitors began to flock to Soekarno-Hatta Airport to welcome Habib Rizieq Syihab, who landed at around 09.00 WIB at Terminal 3 of Soekarno-Hatta Airport from Jeddah using the Saudia SV 816 airline. Then, visitors began to leave the airport at 10.00 WIB.
Agus said that anticipatory steps have been taken since November 9, 2020 so that the handling crowds of visitors can be carried out quickly.
He said the crowds at Soekarno-Hatta Airport occurred between 07.00 – 10.00 WIB or about during 3 hours. Meanwhile, traffic jams to the airport from the Cengkareng toll gate were observed at 06.00 – 09.00 WIB.
“The handling of crowds at the airport is carried out quickly by all stakeholders of Soekarno-Hatta Airport, including PT Angkasa Pura II, TNI, Soekarno-Hatta Airport Police, Port Health Office of the Ministry of Health, Immigration, Customs and Excise, ground handling parties, airlines and other parties, “he said.
Agus confirmed that since 10:00 WIB, flights at Soekarno-Hatta Airport were normal.
According to him, the access to the airport was very busy this morning, so the airline also had anticipatory steps to relieve potential passengers.
Airlines provided freedom of flight rescheduling (reschedule) or ticket return (refund) for ticket holders for flight departure on November 10, 2020 from Soekarno-Hatta Airport. The airlines that had confirmed this policy were Lion Air Group, Garuda Indonesia Group, Indonesia AirAsia and Sriwijaya Air Group.
“Other airlines may also have similar policies. We suggested to passengers who have a November 10 departure ticket from Soekarno-Hatta Airport to confirm in advance to the airline regarding flight schedules, rescheduling or refunds,” Agus said.
Today Soekarno-Hatta Airport is scheduled to serve 556 flights (departing and arriving), consisting of 224 flights (departing and arriving) at Terminal 2 and 319 flights (departing and arriving) at Terminal 3, as well as 13 arrival flights for Indonesian citizens repatriation.