As technology continues to revolutionize various aspects of daily life, its impact on transportation has been particularly transformative. One of the latest innovations introduced by Kereta Api Indonesia (KAI) is the face recognition system, a cutting-edge technology designed to enhance the boarding experience for passengers traveling by train. With this system, passengers no longer need to present physical boarding passes, electronic passes, or even identification documents. All they need is their face.
This new face recognition service aims to simplify the entire boarding process. Once passengers register, they only need to scan their faces at the boarding gate, and the system will automatically verify their identity. No more fumbling for tickets or IDs.
“Face recognition boarding gates are equipped with cameras that identify and validate a person’s identity by scanning their face. The system is integrated with train ticket data and customers’ vaccination status. The verification process takes just one second, significantly reducing queues and making boarding much faster,” explained Anne Purba, Vice President of Public Relations at PT Kereta Api Indonesia (KAI), in an official statement on Tuesday (September 10, 2024).
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The face recognition system has already been installed in 19 major train stations across Indonesia, and the service has been well-received by travelers seeking a smoother and more efficient travel experience. According to KAI’s Instagram page, this technology is specifically aimed at passengers taking long-distance train journeys, where the boarding process can often be time-consuming.
Here is a list of the stations that have implemented the face recognition service:
- Daerah Operasi 1 Jakarta:
- Gambir Station
- Bekasi Station
- Daerah Operasi 2 Bandung:
- Bandung Station
- Kiaracondong Station
- Daerah Operasi 3 Cirebon:
- Cirebon Station
- Daerah Operasi 4 Semarang:
- Semarang Tawang Bank Jateng Station
- Pekalongan Station
- Tegal Station
- Daerah Operasi 5 Purwokerto:
- Purwokerto Station
- Kutoarjo Station
- Daerah Operasi 6 Yogyakarta:
- Yogyakarta Station
- Lempuyangan Station
- Solo Balapan Station
- Daerah Operasi 7 Madiun:
- Madiun Station
- Daerah Operasi 8 Surabaya:
- Surabaya Pasarturi Station
- Surabaya Gubeng Station
- Malang Station
- Daerah Operasi 9 Jember:
- Jember Station
- Divisi Regional 1 Sumatera Utara:
- Medan Station
These 19 stations have embraced this technology, helping to reduce the wait time at boarding gates. However, the convenience of face recognition boarding is not automatic—passengers must first register to enjoy the benefits.
How to Register for Face Recognition
Registering for the face recognition system is a straightforward process, and it can be done online through the “Access by KAI” app. Here’s how you can register:
- Open the Access by KAI app and navigate to the account tab.
- Select the “Face Recognition Registration” option from the menu.
- Read and agree to the terms and conditions by clicking “Agree.”
- Verify your personal information, such as your full name, NIK (National Identification Number), and date of birth.
- Click the “Selfie Photo” option to proceed with the registration.
- Follow the selfie guidelines, ensuring you take a proper and clear photo.
- Click “Take KTP Photo” to capture an image of your identification document.
- After verifying your information and ensuring everything is accurate, click “Register Now.”
- A confirmation window will appear. If the data is correct, click “Yes, Register” to complete the process.
- Congratulations! Your registration is now complete.
Anne Purba emphasized that this technology significantly enhances the efficiency of the boarding process. “With this system, passengers can board in a much faster and hassle-free manner, reducing congestion and delays at boarding gates,” she said.
The Benefit
This new system provides numerous benefits, especially for passengers on long-distance journeys. Not only does it streamline the boarding process, but it also eliminates the need for multiple documents. Passengers who register for the service will be able to board simply by scanning their face, making travel more convenient.
Moreover, the system is designed with security in mind. The integration with passengers’ vaccination status ensures that only those who meet the travel requirements can proceed. With travel becoming more digitized, the face recognition system represents a significant step forward in ensuring a safe and smooth journey for all passengers.
As KAI continues to embrace technology, this face recognition system is just one example of how the company is leveraging innovation to improve the passenger experience. More stations are expected to adopt the technology soon, further expanding the convenience of this cutting-edge boarding system across Indonesia.
For passengers looking to make their train journeys more seamless, registering for KAI’s face recognition system is a simple and beneficial process that promises a hassle-free boarding experience.
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