Indonesia’s Government Shortens Passport Processing Time with One-Day Service

Directorate General of Immigration Opens Simpatik and Eazy Passport Services (Photo:

Indonesian citizens who need to obtain a passport for international travel previously had to wait for three to four days to receive it. However, the government has recently announced that it will shorten the processing time to just one day with the launch of a new “one-day passport service.”

According to Achmad Nur Saleh, the sub-coordinator of public relations for the Directorate General of Immigration, the one-day passport service cannot be applied for online through the M-Passport application. Instead, applicants must directly visit the immigration office with the necessary documents.

To apply for the one-day passport service, applicants must bring their ID card, family card, birth certificate, diploma/marriage certificate/baptism certificate, and if they already have a passport issued after 2009, they only need to bring their ID card and old passport. The one-day service incurs a fee of Rp 1,000,000 and is subject to the Non-Tax State Revenue (PNBP) regulation stated in Government Regulation No. 28 of 2019.

Achmad advised applicants to visit the immigration office as early as possible to ensure that theirs can be processed and issued on the same day. He also emphasized that if applicants come in the afternoon, there is a high possibility that the passport may not be issued until the following day.

To obtain more information, citizens can contact the immigration office that they will visit or access the official website of the Indonesian immigration authority.

It is worth noting that a passport is a crucial document that is required for international travel, and without it, travelers will not be allowed to enter their destination country.

Although passports and visas are both important documents for immigration purposes, they have significant differences. Passports are pocket-sized booklets that contain various information indicating that the holder is a citizen of a specific country, while visas are sticker forms that are attached to the passport’s pages or issued as traditional stamps in some countries to prevent counterfeiting.