Soekarno-Hatta International Airport has soared to new heights, claiming a coveted spot among the world’s top airports according to Skytrax. This year’s ranking reflects a remarkable ascent, with the pride of Indonesia breaking into the prestigious top 30 airports worldwide!
In the recently unveiled World’s Top 100 Airport 2024 list by Skytrax on April 17, 2024, Soekarno-Hatta Airport has clinched the 28th position globally, a significant leap from its previous standing at 43rd in 2023.
Additionally, in the Best Airports 2024 category catering to 60 to 70 million passengers annually, Soekarno-Hatta Airport has secured an impressive 5th place globally.
Skytrax meticulously evaluates around 500 airports worldwide, engaging passengers from over 100 countries to assess 44 service points within the airports.
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Agus Wialdi, CEO of PT Angkasa Pura II, expressed profound pride in Soekarno-Hatta Airport’s historic achievement of reaching the 28th position globally.
“This accomplishment underscores the dedication of all stakeholders and the unwavering support from the community, the Ministry of State-Owned Enterprises, and the Ministry of Transportation. We extend our heartfelt gratitude to everyone involved in propelling Soekarno-Hatta Airport to its highest ranking yet, 28th globally and 5th in the category for airports with 60 to 70 million passengers annually,” said Agus Wialdi in a statement quoted by Detikcom on Thursday, April 18, 2024.
According to Agus, the success of Soekarno-Hatta International Airport is also attributed to the Airport’s Transformation Program initiated in 2023.
In 2023, Minister of State-Owned Enterprises Erick Thohir established the Acceleration Team for Airport International Soekarno-Hatta’s Service, Business, and Operations Transformation. The team’s focus areas include enhancing Airport Expression (improving the airport’s interior aesthetics), Operational & Commercial Excellence (enhancing operational and commercial aspects of the airport).
Additionally, the focus is on Customer Experience (enhancing passengers’ airport experience), Digital Exploration (adopting digitalization for airport services and operations), and Enroute Expansion (increasing flight capacity).
“Through the transformation program initiated by the Ministry of State-Owned Enterprises since 2023, Soekarno-Hatta Airport is aligning itself with the world’s best airports and improving service, operations, and commercial aspects, resulting in a much-improved global ranking in 2024,” explained Agus Wialdi.
