In anticipation of the upcoming extended Christmas and New Year (Nataru) holiday season in 2023/2024, WHOOSH Indonesia High-Speed Train is gearing up to provide over 20,000 tickets daily. Operating from 06:15 AM to 08:30 PM, WHOOSH ensures convenient travel for holidaymakers, and several amenities are in place for a seamless experience.
Emir Monti, Manager of Corporate Communication at Indonesia China High-Speed Train (KCIC), shared insights into this initiative, emphasizing its goal to facilitate the public’s use of the WHOOSH High-Speed Train during the festive Nataru period.
“For those planning to spend the year-end holiday riding the WHOOSH High-Speed Train, ticket bookings can be made as early as seven days prior through all official WHOOSH High-Speed Train ticket sales channels,” stated Emir in an official announcement on Monday (18/12/2023).
Booking channels include the WHOOSH application, the ticket.kcic.co.id website, ticket counters, ticket vending machines, and official partner platforms like Access by KAI, Livin by Mandiri, BRImo, and BNI Mobile Banking.
Emir emphasized that KCIC is fully prepared to deliver top-notch services, ensuring the best travel experience for passengers during the year-end holiday rush. Routine evaluations of operational patterns will be conducted, with the flexibility to add more trips if there’s an uptick in passenger numbers.
During peak hours, such as mornings and evenings, the WHOOSH High-Speed Train maintains a 25-35 minute train headway, while during non-peak hours, the headway extends to a more relaxed 50-60 minutes.
To optimize service, KCIC employs a dynamic pricing scheme for WHOOSH High-Speed Train fares. The determination of fares takes into account factors like departure times, demand levels, and specific departure periods.
As part of the Nataru preparation, KCIC has conducted regular checks on vital railway infrastructure and facilities, including Electric Multiple Units (EMU), overhead electrical lines, tracks, and various other amenities. Facility readiness at each station and the operational readiness of staff have been primary focuses for the company.
Continual improvements in service are on the horizon, including additional culinary options, special station ornaments, the introduction of new tourist destinations through partnerships, and more. Halim Station, for example, currently boasts over 70 tenants, with 66 of them being Small and Medium Enterprises (UMKM).