If you’re hoping to sign up for Starlink in Indonesia, you’ll have to wait. The satellite internet provider, owned by Elon Musk, has halted new user registrations across the country, sparking questions among potential customers.
In an announcement on its official website, Starlink cited sold-out capacity as the main reason. “Starlink service is currently unavailable to new customers in your area due to capacity being sold out across Indonesia,” the company said on Monday (July 14, 2025).
This suspension isn’t limited to online sign-ups. Starlink has also paused the activation of new kits bought from retail stores or third-party sellers. But there’s still a way to get in line: customers can join a waitlist by registering and paying a deposit to secure a spot until new capacity becomes available.
What’s unclear is when Starlink will open its service again. The company said it’s “working closely with local partners” to bring back availability as soon as possible but didn’t share a timeline.
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This move comes more than a year after Starlink’s official launch in Indonesia. Back in May 2024, Elon Musk himself traveled to Bali to celebrate the debut of the satellite internet service. Starlink also secured operational licenses from the Ministry of Communications and Digital (Komdigi), covering VSAT and ISP services.
Komdigi has confirmed that the decision to stop new user registrations was made by Starlink alone. “The decision to temporarily stop services for new customers is entirely Starlink’s decision,” said Wayan Toni, Director General of Digital Infrastructure, on Monday (July 14, 2025).
Wayan added that the halt was due to Starlink’s network capacity in Indonesia already being fully used by existing subscribers. “The reason they temporarily stopped the service for new customers is because Starlink’s network capacity available for Indonesia has already been filled by existing customers,” he explained.
To fix this, Starlink is now working to expand its network capacity. The company is adding E-band frequency spectrum to improve data flow between its ground gateways and satellites. “Currently, Starlink is in the process of adding network capacity through the E-Band frequency for communication from its gateway to its satellites,” Wayan noted.
Alongside this, Komdigi is also reviewing all of Starlink’s obligations tied to the previously issued Landing Rights. “An evaluation is also being carried out regarding all of Starlink’s obligations under the Landing Rights that were previously issued,” Wayan said.
For now, Indonesian customers will have to stay patient. Starlink’s next move could reshape internet access in remote areas but the timing remains uncertain.
