AirAsia Indonesia has extended the termination of its scheduled flight services. Flight services will stops until September 6, 2021.
“All scheduled flights aren’t operating while AirAsia Indonesia to September 6, 2021,” The management board AirAsia Indonesia on Thursday (August 5, 2021)
This decision is consistent with government policies that apply PPKM to suppress the coronavirus spread.
However, AirAsia will continue to serve charter and cargo flights to support repatriation, goods delivery, and other essential interests. This flight is confirmed to implement strict health protocols.
For prospective passengers on scheduled flights (who coincide with the termination period), they can convert their ticket purchases into a credit account, which is valid for up to 730 days or two years for the next ticket purchase.
Prospective passengers can choose to change their ticket to another flight scheduled until October 31, 2021. The company ensures that all ticket changes won’t incur additional fees. In addition, prospective passengers can also choose to apply for a refund.
“AirAsia always prioritizes the safety and security of every passenger and all of its employees. We will continue to evaluate the development of the situation and are ready to reopen our scheduled flight services at any time if the situation improves,” said AirAsia Indonesia.