Deputy for Public Services at the Ministry of Administrative Reform and Bureaucratic Reform of the Republic of Indonesia, Diah Natalisa, monitors services at the Immigration Office at Soekarno-Hatta Airport, Tuesday (11/23/2021).
Diah reviewed all public services at the Class I Immigration Office for TPI Soekarno-Hatya Airport to ensure all facilities were in optimal condition.
The first time she came to the Immigration office at Soekarno-Hatta Airport, she was surprised because there was a new service she saw for the first time.
It is the availability of a polyclinic for people who are taking care of passports or other interests.
“I also stopped by, I didn’t think there was such a clinic. Because as my experience visiting other immigration offices, it doesn’t have complete facilities as this one” Diah said.
She was also trying the medical check-ups in the form of tension and several other things at the clinic. There are also several nurses doctors standing by when a passport applicant is sick.
“Of course, visitors who happen to fill unfit could have this service 9health service) for free,” said Diah.
During this visit, Diah encouraged the Immigration staff of Soekarno Hatta Airport to continue to cultivate a culture of innovation.
Starting from small things, but the benefits can be felt by the community.
“There are six aspects, service policies, fulfillment of infrastructure facilities, professionalism of human resources, including the use of services included.
The review then continued to Terminal 3 of Soekarno-Hatta Airport to introduce the Face Recognition innovation.